This category is for users to seek help with issues, troubleshoot problems, and get assistance with using the platform. It’s the go-to place for technical support and guidance on solving user-specific challenges.
Why should people use this category? What is it for?
This category is dedicated to providing assistance to users who are facing issues or need help understanding the platform’s features. It’s where users can post questions, report bugs, or ask for clarification on platform functionality.
How exactly is this different than the other categories we already have?
Unlike feature requests or general discussions, the Support category is specifically for users seeking help. It is focused on resolving issues, answering questions, and providing solutions to user problems with the platform.
What should topics in this category generally contain?
Topics should describe a specific issue, error, or question that the user needs assistance with. They may include details such as error messages, steps to reproduce a problem, or information on where help is needed.